This Privacy Policy will be effective as of November 15, 2020
We respect the confidentiality of your personal data and take measures to safeguard it. This Policy describes the information we collect, how we use that information, our legal basis for doing so, and your rights regarding the information we collect. We also use cookies and similar technologies, as described in our Cookie Policy, which is an integral part of this Privacy Policy.
This Privacy Policy covers the information collected from or about you and your activities when you use the Vital Cafe Services. It also provides information about our relationships with certain third parties that provide services in connection with the Vital Cafe Services. If you have any questions or concerns about our Privacy Policy, please let us know by emailing us at info@vitalcafe.pk.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, respond to a survey, fill out a form or enter information on our site when signing up for an account
How do we use your information?
We may use the information we collected from you when you register, make a purchase, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your experience and to allow us to deliver the type of Services and product offerings in which you are most interested.
To improve our web base in order to better serve you.
To allow us to better service you in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To ask for ratings and reviews of services or products.
To follow up with them after correspondence (email or phone inquiries).
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards.
An external PCI compliant payment gateway handles all CC transactions
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about your taste so that we can offer better experiences in the future.
We use cookies to:
Compile aggregate of your taste and site interactions in order to offer better experiences in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, It won't affect the user's experience
Can change your personal information:
By emailing us
By calling us
By logging in to your account
By chatting with us or by sending us a support ticket
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Process orders and to send information and updates pertaining to orders.
Send you additional information related to your product and/or service
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Allow users to unsubscribe by by emailing us at info@vitalcafe.pk.
Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for
users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.
How We Share Information We Collect
We do not normally share with third parties personal information we collect. However, in some cases, we may share the information where it is necessary or obligatory.
Service providers. It may be necessary to share some of personal information with third-party service providers (e.g. delivery or payment processing services). We may share this information solely to the reasonably necessary extent (e.g. to deliver products in the course of performance of a contract).
Affiliates, successors and assigns. We may share personal information with our affiliated companies in the course of normal business activities (e.g., where it may be necessary to perform a contract). Personal information may also get into possession of another controller as a result of a merger, acquisition or another business transaction. We will inform you of this in advance and ensure that your personal information is secure.
Legal requirements. We may share personal information to comply with law or law enforcement, to prevent fraud or abuse, or to protect our legal rights and interests.
Your Rights
Data subjects residing in certain countries, are afforded certain rights regarding their personal information. However, these rights are not unlimited and are subject to exceptions and exemptions. To exercise your rights, you can contact us at our email info@vitalcafe.pk. These rights include:
Access to your data. You can clarify whether your data is being processed and ask us for a copy of your personal data in machine-readable form.
Change or correct your data. You can ask us to change, update or fix your data in certain cases, particularly if it is inaccurate.
Restrict processing or delete your data. In some cases, you can ask us to restrict processing of your data or delete all or some of your personal data.
Object to processing. If you believe that the collection or processing of your data is unlawful on grounds related to your situation, you can object to such collection or processing.
Data portability. In certain cases, you can transmit your data collected for to another controller or ask us to transmit your data to another controller.
Opt out of communications. You can opt out of receiving promotional communications from us by using the unsubscribe link within each email.
File a complaint with a supervisory authority. You may have the right to file a complaint with a relevant supervisory authority if you believe that your data protection rights are being infringed.
Changes to Our Privacy Policy
We may change our Privacy Policy from time to time. We will inform you in advance to your email address of any changes and their effective date.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below :
info@vitalcafe.pk
