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Faq's

Q.1 How can I place an order on Kerry Cart?

Placing an order on Kerry Cart is easy! Simply follow these steps:

Browse our website and add the products you want to purchase to your cart.

Proceed to the checkout page and provide your shipping and payment details.

Review your order and confirm the purchase.

Q.2 What payment methods do you accept?

We currently accept Cash on Delivery (COD) as our primary payment method. You can pay for your order in cash at the time of delivery.

Q.3 Can I track my order after it's placed?

Yes, once your order is shipped, we will send you a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Q.4 Do you offer international shipping?

No, at this time, we only offer delivery within Pakistan.

Q.5 What is your return policy?

We have a 30-day return policy for unused products in their original condition. You can find more details in our Return Policy section.

Q.6 How can I contact customer support?

If you have any questions or need assistance, you can contact our customer support team at info@kerrycart.com or through the contact form on our website.

Q.7 Are the products on Kerry Cart of good quality?

Yes, we take pride in offering only high-quality products that meet our strict quality standards. Your satisfaction is our priority.

Q.8 Can I cancel my order after it's been placed?

For Cash on Delivery orders, you can cancel your order before the delivery is attempted. Please get in touch with our customer support team for assistance.

Q.9 Do you offer gift wrapping services?

Currently, we do not provide gift wrapping services. However, we make sure that our products are well-packaged for safe delivery.

Q.10 Do you offer discounts or promotions?

Yes, we often run special promotions and offer discounts on selected products. To stay updated on the latest deals, subscribe to our newsletter and follow us on social media.

Q.11 Is it safe to use my credit/debit card on Mikshaa?

Is it safe to use my credit/debit card on Mikshaa?

Q.12 Does Craftsvilla store my credit card information?

No, Mikshaa does not collect or store your account information at all. Your transaction is authorized at multiple points, first by EBS/CCavenue and subsequently by Visa/MasterCard/Amex secure directly without any information passing through us.

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